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Communication

Build more with Bird.

Send email, SMS and WhatsApp messages and manage customer contacts with Bird. Shape those capabilities into a system that fits your team.

Build concepts, not preinstalled apps. Provider plans, permissions, and API availability apply.

The possibilities

What could you build?

01

Customer message review desk

Review email, SMS and WhatsApp notifications with recipient preferences before approving each send.

02

Message delivery workspace

Inspect delivery outcomes and permitted audience records to help a team follow up with customers.

Start with the customer message review desk.

Keep the first version small enough to test with the people who will use it.

  1. 01
    Bird
  2. 02
    Customer message review desk
  3. 03
    Reviewed next action
  1. 01

    Choose the first job

    Use the first idea as your brief: Review email, SMS and WhatsApp notifications with recipient preferences before approving each send. Name the person responsible and the information they need to act.

  2. 02

    Confirm access before connecting

    Use the connected workspace and its regional Bird API. Sending needs suitable scopes, configured senders, recipient consent and human approval; provider charges may apply.

  3. 03

    Shape the app with Scout

    Use the starter prompt below. Ask Scout to propose the records, source field mapping, views, and access rules. Preview sample data before connecting Bird; keep source IDs so records stay traceable.

  4. 04

    Pilot, then expand

    Test with a small approved dataset and a least-privileged user. Check missing records, revoked access, repeated events, and failed requests. Enable live writes or messages only after the responsible owner approves the workflow.

Start with this prompt

Paste into Scout, then adapt it to your team. Do not paste credentials or private customer data.

Create this app with Bird: Customer message review desk. Review email, SMS and WhatsApp notifications with recipient preferences before approving each send. Start with sample data and a small, approved set of records. Before connecting live data: Use the connected workspace and its regional Bird API. Sending needs suitable scopes, configured senders, recipient consent and human approval; provider charges may apply. Propose the data model, access rules, and source-to-app field mapping before implementation. Add source links, a last-updated time, and clear empty and connection-error states. Keep credentials out of client code. Require human approval for external messages, source changes, or money movement. Test duplicate events, revoked access, and recovery before publishing.

Make it work your way.

Start with Scout, or map the first build with our team.